Taleo Services for Business Edition
Services for our Business Edition customers are geared toward smaller companies with more streamlined organizations.
Consulting Services
While many of our small and mid-sized customers choose to self-implement, our Taleo experts provide tools and expertise to configure your systems and migrate your data. We're here to provide additional services as well to optimize your investment going forward.
- Configuration Services—Get the knowledge and support you need to design, configure, test and deploy your solution.
- Data Migration Services—Let Taleo Professional Services help you migrate your critical data elements from your legacy system.
- Express Hourly Services—Use Pro-Ex Hourly when you get in a time crunch and need hours-based support that can't wait.
Support Services
Our customer support representatives are available to help with your technical challenges, setup issues, and simple how-to questions online, by email, and by phone. Users always have access to Taleo Business Edition's interactive help system, user guide, and online tutorials right at their fingertips to help further their training. We offer three levels to meet your needs:
- Standard Support: Get an email response within 24 hours.
- Plus Support: Give web support to up to five active users and phone support.
- Premium Support: Enjoy unlimited web support for up to 20 active users and phone support.
Taleo University
Give your recruiters, HR teams, administrators and hiring managers the knowledge to increase adoption, efficiencies and overall results from your Taleo solution.